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Available In Washed Smokey Grey
Fold Over Flap
Silver Plated Hardware
COVID-19 SURGE MIGHT CAUSE SHIPPING RESTRICTIONS AND EXTENDED DELAYS
IF YOU HAVE ANY QUESTIONS ABOUT YOUR EXISTING ORDER PLEASE TEXT TO CUSTOMER SERVICE NO: +1 267-334-8266
Shipping Rates & Handling Time: Due to Covid-19, there may be a little delay in your shipment.
Shipping time doesn't include the order fulfillment time.
If you have any questions regarding your order, please contact our customer service online or via email: firstname.lastname@example.org
At our on-line store, RosieBlue provides standard and express shipping methods to best provide different choices based on our customer's needs.
Shipping costs and delivery time period vary by package weight and destination countries of region.
Shipping costs will be automatically calculated at the check out page.
All of our orders are international shipment, if you expect to get it in a week, please don't make any orders from our store to avoid further inconveniences.
All of our goods are shipping out from our HongKong warehouse.
When making an order in our store, you are automatically agreed to our shipping and handling timeline.
Under Covid Affect
Standard Shipping Normally
19- 25 days
Pre-order and back-order items: If one of your items was purchased as pre-order or back-order, we will ship your order once all the items become available. You may find a pre-order / back-order in the description of the product listing and on your order confirmation.
RosieBlue is NOT responsible for: - Delays with shippings - International Duties or Customs charges - Products that are lost or damaged in the mail. The express shipping carriers will be responsible once the package has been dispatched. - Products marked delivered by Post Office/USPS/DHL according to tracking. You will need to contact your Post Office to obtain information regarding your package. Carrier Contact Numbers: USPS: 1-800-275-8777 DHL: 1-800-225-5345
If USPS Or DHL could not reach you after several attempts, the package will be sent back to our warehouse. In such cases your order will not be refunded. You will need to pay an additional $25 shipping and handling fee for the package re-send to you.
Please note that your parcel will be returned to us if the shipping address is incorrect. In this case, we have to wait for your parcel to be returned to us and then we can either re-ship the parcel to your correct address ( additional shipping charges apply ) or provide you with a refund' in line with our Return Policy.Orders made will need a processing time of 5-7 business days to handle.
Please make sure to enter your shipping address correctly. If you decide to cancel your order or change your shipping address, please write to us at email@example.com as soon as you place your order.
Track Your Order: Customers will receive an order confirmation email once your order has been processed which can take up to 48 hours.Customers will receive a shipping confirmation email once your order is shipped, which will include your tracking number and a link to track your package.
If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 - 3 working days for the tracking information to show. Please note that, on rare occasions, orders may be delayed as a result of a slower than usual customs clearance.
Order Fulfillment usually takes between 5-7 working days.
Please note that all shipping times are guidelines during Covid-19 Situation only, Almost ALL orders arrive EARLIER than the maximum estimated delivering time period.
We have partnered with USPS/DHL for US customers and EMS/DHL postal services for worldwide customers.
Please expect a slight delay for public holiday orders.
IF you have any question about your order email: firstname.lastname@example.org
Call or text to NO: +1 267-334-8266
We are trying our best to provide our customers a great shopping experience with us!
Please note: Orders cannot be changed or modified after checkout.
We accept returns of eligible items for refund to your original form of payment within 14 calendar days from the date you receive your order.
For orders with free shipping, a shipping and handling fee of US$20 will be deducted from your refund if you choose to refund to your original form of payment.
Shipping fees will not be refunded.
Refunds will be issued in 7 days once return orders delivered to us.
Note: Economic Shipping isn't eligible for return nor refund under any situation.
Note: Once your package is shipped out it will outbound to an USPS shipment.
You can cancel your order within 24 hours if you changed your mind, we can't issue a refund once your order had been processed after 24 hours
To cancel your order within 24 hours, please text to +1 267-334-8266 with your order NO and the reason why you want to cancel.
Terms & Conditions:
The Returns will be refunded to your original payment method.
Shipping fees are non-refundable.
We offer full refund on any items that are found to be faulty or damaged in the original package.
Damage caused by the third party or customer's own responsibility can not be refunded.
We also offer partial refund on items might have some original parts missing, or miner damage that can be easily fixed on the customers end, please contact our customer service to solve the matter.
Customers return the item(s) without notifying us, is ineligible for any refunds.
Items are on sale can not be returned.
Items are still in transit can not be refunded.
Jewelry, Handbags, Shoes and Accessories can not be returned nor refunded
We do not accept returns if you chose the wrong sizes or colors, please make sure to contact our customer service if you have questions about sizing and colors.
We do not provide prepaid return labels, you are responsible for covering shipping costs to return.
Our customer service team is putting 100% responsibility inspecting the items that are being send out to you in perfect conditions to avoid unnecessary issues.
Please be sure to send us your item(s) back in full accordance with our Return Policy:
Items must be sent back within 14 days of the delivery date.
Items must be unworn, unwashed, and have original tags attached.
Items must be free of stains, makeup, deodorant, remain in its original condition.
Jewelry, Hand Bag and Accessories are non-returnable.
We do not accept return if you choose the wrong size or color, but we will try our best to help you to solve the problem.
Products with no quality-related issues can not be returned.
All returns are refunded to the original payment methods.
We are not responsible for any return packages that are lost or stolen in-transit.
We are not responsible nor issue a refund for package that are lost or( sent back to sender) due to insufficient or wrong address that customers provided.
USPS do not return economic international package if the package is noted sent back to sender, therefore we are not responsible nor will issue a refund.
We will not issue you a refund if we never receive the return package.
Please keep your proof of postage and/or return tracking number when shipping back your items, insure your return package is recommended.
Returns are processed within 5-7 business days after your item(s) are delivered to us.
For more questions, Please contact our customer support.
When making an order in our store, you are automatically agreed to our return/refund and shipping policy.
Should you have any further questions about our return policy please do not email us at us at: email@example.com